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Your healthcare provider has prescribed TelehealthLink’s services to monitor
potential health problems. TelehealthLink’s devices record vital signs to help
physicians more quickly diagnose, treat and improve your health conditions.
1. Enroll
Your healthcare provider will determine which type of services is best for you.
He or she will prescribe specific medical devices as well as a TelehealthLink communication gateway and
enroll you in the service.
2. Set-Up
During your appointment, a representative from your healthcare provider office
will show you how to setup and use TelehealthLink remote patient monitoring
(RPM) system. They will demonstrate the system features and configure your RPM
services for you. Your healthcare provider will then give monitoring devices to
you, or TelehealthLink will send the monitoring package to your home. Within 24
hours of enrollment, a TelehealthLink Customer Service Representative will call
you to discuss your service, or you can call our 24/7 toll free customer
service line at 1-800-600-8138 for assistance.
3. Monitor
Take vital sign measurement as your healthcare provider has recommended. To
help improve the effectiveness of disease management, it is important to take
your vital sign measurement at the recommended time during your prescribed
service period.
4. Record
Each of TelehealthLink monitoring package has been designed to record and upload
your vital signs automatically. If your vital sign readings are out of the
pre-set normal zone, an alarm will be generated and delivered to your
healthcare providers and/or family members instantly. All vital sign
measurements can be displayed in a web browser in real-time mode.
5. Report
TelehealthLink creates vital sign reports using the data collected from your
monitoring devices with detailed data and charts. Your physician and healthcare
providers use these detailed reports to diagnose and manage your diseases and
health conditions.
6. Return
When you have finished with your prescribed service, please return the whole
monitoring package including medical devices and communication gateway to
TelehealthLink in the pre-paid envelope provided to you or contact TelehealthLink
to schedule the package pick-up.
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